Integration Blueprint
Integration Thesis
Tolling platforms do not succeed because they have elegant code alone. They succeed because they can connect to messy roadside estates, external agencies, financial partners, identity providers, and operational reporting demands without becoming brittle.
Beaus should treat integration as a product capability.
Core Integration Zones
Roadside
Purpose:
- ingest lane events
- link image evidence
- synchronize operational context between field and backoffice
Pattern:
- Kafka event contracts
- evidence object references
- no shared transactional database
Identity and Access
Purpose:
- workforce sign-in
- role mapping
- application access control
Pattern:
- Azure AD / Entra ID
- gateway-style SSO
- session plus token strategy for UIs and services
Payment Providers
Purpose:
- capture and refund flows
- settlement reference
- payment method token handling
Pattern:
- isolated payment adapters
- idempotent commands
- audit-safe transaction records
DMV and Registration Sources
Purpose:
- owner enrichment
- plate validation
- state-specific operational workflows
Pattern:
- service-specific adapter layer
- throttling and retry controls
- request and response audit history
Collections and Out-of-State Partners
Purpose:
- external exchange
- exception routing
- notice escalation and enforcement support
Pattern:
- integration queues
- contract versioning
- replay and audit capability
Reporting and Executive Consumption
Purpose:
- trusted KPI dashboards
- finance reporting
- compliance packs
Pattern:
- event-fed read models
- export and dashboard APIs
- separation from transactional write stores
Contract Governance
All integrations should follow these rules:
- topic names are versioned
- payloads are explicit
- trace and correlation identifiers are preserved
- ownership of each contract is clear
- breaking changes require version evolution, not silent mutation
Canonical references:
Example Topic Families
roadside.trip.captured.v1
roadside.device.status.changed.v1
roadside.image.evidence.received.v1
trip.posted.v1
case.created.v1
payment.captured.v1
notification.requested.v1
Why Buyers Care
Integration discipline is not just an engineering preference. It directly affects:
- implementation risk
- vendor lock-in
- future extensibility
- confidence in phased rollout
That is why the integration story should be visible in both presales and engineering documentation.